Of course, we should all be aware of what we're packing in our carry-on luggage - anything that might be considered dangerous could be confiscated at a security checkpoint.
I'm always crunching numbers, so my calculator watch is a must.
I believe the public's confidence would be increased if the federal government took over the functions of airport security screening for all passengers.
What you can't buy is the loyalty that comes through our dedicated crewmembers.
Just keep thinking about the good side of ADD - the creativity and the originality it can stimulate.
And, of course, customers really need to feel safe and are seeking reassurance when they fly.
We tried to set up a company that patterned ourselves after Southwest in all the fun, the spirit, the great people, the smile, the efficiency side of it, but we've added some extras that people aren't used to finding on Southwest.
It's so important to experience what your customers are experiencing and listen to their suggestions.
We're reviewing everything to see how we can do it better, faster, and more efficiently.
And you've got to remember that I'm also the father of nine children.
I actually thrive on all the challenges, and I don't feel like ADD has impaired my ability.
This is not a business where you can hand off and run by remote control.
Value will always be on top of everyone's lists now, right along with safety.
Certainly, we are hurt by the high fuel prices because it raises our cost.
Our people get profit-sharing checks. I got a report the other day that says that 84 percent of our people participate in our stock purchase program, where they can buy stock at a 15 percent discount.
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