Being a consultant is like flying first-class. The food is terrific, the drinks are cold. But all you can do is walk up to the pilot and say, 'bank left.' If you're in management, you have the controls.
The whole concept of treating people with dignity and respect is a concept that isn't a business concept, it's a life concept. It's who you are at the end of the day.
Burger King's business model was broken. But it was like sex in the '50s. Everyone knew it, but no one would talk about it.
I don't like Las Vegas. I'd rather be mountain biking or climbing.
It's hard for the same people who put you in the ditch to pull you out of it.
Business is a team sport.
Financing is tough, and you really have to work hard in the businesses you invest in.
I got more out of the farm than Harvard Business School.
The most important thing is that you treat everybody incredibly well and lead with a bit of humility. I've found that when I go into a company to lead, it's important to have a plan and to make that plan a simple one that everybody can understand.
It's all about having a product that you're proud of and coming to work every day. Those basic building blocks are the same in any business.
What you can do is ask: 'What is the value to the customer? What are they willing to pay for?' Then, deliver great products and services.
I usually tell people upfront what to expect, and that I really want their feedback and their ideas, and if they think I've got a hair out of place or food stuck in my teeth, gosh, I want to know that.
When you run a company, you need to be pretty open-minded. There are a lot of different views on faith, on religion, on many different issues, and you can't let your own faith be the barometer.
I love making a difference, and doing it quickly.
I pass on any opportunity I see that I can't add value on.
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