Paying good wages is not in opposition to good productivity.
If you've got to work for the rest of your life, you'd better do something you'll enjoy.
When employees are happy, they are your very best ambassadors.
It doesn't do much good to have a quality image, whether it's with the facility or whether it's with the merchandise, if you don't have real quality people taking care of your customers.
Obscene salaries send the wrong message through a company. The message is that all brilliance emanates from the top; that the worker on the floor of the store or the factory is insignificant.
If you hire good people, give them good jobs, and pay them good wages, generally something good is going to happen.
We've always been in favor of improved wages for workers. When you have a strong middle class, they want to buy more stuff at Costco.
You destroy the initiative of the working people if they don't feel they have a fighting chance to be a part of the American Dream.
If you're going to say to all the people that you're working with, 'We want you to treat the customers honestly; don't lie and don't cheat,' it is somewhat hypocritical if you're not following the same rules.
We want to turn our inventory faster than our people.
You don't have a very motivated working class, it starts to affect the dynamics of the economy. If workers are disenchanted and disenfranchised, productivity losses will go along with that.
We always strive to be the best in the wage package.
One of the strengths of our nation has always been a strong middle class who could afford their own homes and send their children to school.
Paying your employees well is not only the right thing to do but it makes for good business.
In the final analysis, you get what you pay for.
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