If you give people the opportunity to do the right thing, you'll rarely be disappointed.
Everyone is born equally capable but lacks equal opportunity.
I had the notion that, OK, so now we have all of this wealth, we could buy not only one expensive car, we could buy all of them. As soon as you realize that you could buy all of them, then none of them are particularly interesting or satisfying.
In February of 1996, about six months after I created eBay, I started receiving a spate of complaints. Everyone was complaining about each other. I felt very much like I was a parent who had to adjudicate the brothers beating each other up.
I'm a technologist by origin and by training, but I'm focused on philanthropy.
If you can get over this initial distrust that people have of strangers, you can do remarkable things.
Microfinance initiatives are very high-touch models. The loan officer meets with local groups of borrowers every week, they share tips and techniques. There's a lot of training and learning that goes on, which adds to the cost of the model.
News organisations that have been around a while have a lot of traditions and ways of doing things that may have served them for many years but perhaps make them less flexible in the digital era. As an entrepreneur, it just makes more sense to start something new.
Ebay's success as a company depends on the success of the community of sellers.
I do like to fly under the radar. When I walk around town, the only people I want to recognise me and call me by my name are the folks at Starbucks.
In 1991, I co-founded my first start-up, Ink Development, which made software for an early tablet computer.
As a philanthropist, I try to help people take ownership. Everything I've done is rooted in the notion that every human being is born equally capable. What people lack is equal opportunity.
My dad was a physician. As a kid, I remember driving around with him on weekends so he could do his rounds at the hospital and talk to patients. We'd spend time in the car talking about what was going on with them, their stories.
Companies in Silicon Valley invest a lot in understanding their users and what drives user engagement.
In terms of my belief that one individual can make a difference - that belief comes from my parents.
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