Trust is the glue of life. It's the most essential ingredient in effective communication. It's the foundational principle that holds all relationships.
When you really listen to another person from their point of view, and reflect back to them that understanding, it's like giving them emotional oxygen.
Effective leadership is putting first things first. Effective management is discipline, carrying it out.
The key is not to prioritize what's on your schedule, but to schedule your priorities.
Moral authority comes from following universal and timeless principles like honesty, integrity, treating people with respect.
Every human has four endowments - self awareness, conscience, independent will and creative imagination. These give us the ultimate human freedom... The power to choose, to respond, to change.
Just as we develop our physical muscles through overcoming opposition - such as lifting weights - we develop our character muscles by overcoming challenges and adversity.
When you show deep empathy toward others, their defensive energy goes down, and positive energy replaces it. That's when you can get more creative in solving problems.
Management is efficiency in climbing the ladder of success; leadership determines whether the ladder is leaning against the right wall.
A mission statement is not something you write overnight... But fundamentally, your mission statement becomes your constitution, the solid expression of your vision and values. It becomes the criterion by which you measure everything else in your life.
There are three constants in life... change, choice and principles.
Synergy is better than my way or your way. It's our way.
The bottom line is, when people are crystal clear about the most important priorities of the organization and team they work with and prioritized their work around those top priorities, not only are they many times more productive, they discover they have the time they need to have a whole life.
The more people rationalize cheating, the more it becomes a culture of dishonesty. And that can become a vicious, downward cycle. Because suddenly, if everyone else is cheating, you feel a need to cheat, too.
We are the creative force of our life, and through our own decisions rather than our conditions, if we carefully learn to do certain things, we can accomplish those goals.
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