Men... are bettered and improved by trial, and refined out of broken hopes and blighted expectations.
The office is the laboratory and meeting your users is like going into the field. You can't just stay in the lab. And it's not just asking users what they want, it's about seeing what they're doing.
No school of philosophy has ever solved this question of whether being determines consciousness or the other way around. It may be a false antithesis.
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