So in 2000, when we changed the business model and started really focusing on that triangle and putting the customer in the center, we decided we should hold off - we've done enough consolidation; we've got enough critical mass.
I remember how being young and black and gay and lonely felt. A lot of it was fine, feeling I had the truth and the light and the key, but a lot of it was purely hell.
The one complaint about the Internet that I wholeheartedly endorse is that most of these tools have been designed to peck at us like ducks: 'Hey, there's a new reply to your comment! Come look at it!'
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