Experience is the only teacher we have.
It's never acceptable to target civilians. It violates the Geneva Accords, it violates the international law of war and it violates all principles of morality.
I think innovation as a discipline needs to go back and get rethought and revived. There are so many models to talk about innovation, there are so many typologies of innovation, and you have to find a good innovation metric that truly captures the innovation performance of a company.
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