I made the decision to take on board the critical feedback. Reviews are something you can easily ignore as a performer or writer but I chose to not ignore them here and I think that I benefited. I think I'm stronger for it - and I have a tougher skin as a result.
Actona is a healthy company with strong values, very competent management and a solid organisation.
I saw how the regulation I called for made things worse, didn't help consumers and simple competition was better. And I started praising business and occasionally criticizing regulation.
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