It's very rare to have a patient who isn't absolutely delighted when you say, 'I read your feedback. The session didn't go well. You actually got more upset, and I made about three really horrible errors.' If you do that from the heart and not as a gimmick, boy, it's a wonderful thing.
A simple leather jacket... has gotten me through cocktail parties in New York and cold nights in Afghanistan.
Time is my greatest enemy.
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