Instead of putting someone in prison for being a hooligan, give him a choice. He may have beaten someone up and he's got eight years, but tell him you can do eight years inside or spend five years in the Army. Put him in the Parachute Regiment, they'd soon sort him out.
The manager accepts the status quo; the leader challenges it.
I try to keep away from being big-headed. That's what causes people to lose the acting thing. They start being commercial, and then they stink for the rest of their lives.
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