'Breaking Bad' was a magical, amazing experience. I'm honored to have been a part of it.
Reduce the layers of management. They put distance between the top of an organization and the customers.
I think that if your approach is one where you don't want to alienate anybody, you're going to have to soften the viewpoint or the information that you're offering to such an extent that it doesn't have the power to make any difference. You have to take that risk.
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