There could have been more planning in New Orleans, but you look at all the devastation that happened there - have we gotten to 3,000 deaths yet? For that magnitude of a disaster, that's not all that bad.
Since I'm a mother and a wife, I have to have passion or the frustration would win out. But I love managing people. The product is second to managing the people. And marketing to consumers is so challenging because it is evolving constantly.
I've seen rock stars agonize over the fact that another artist has far more Facebook 'likes' and Twitter followers than they do.
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