I find that I take a great deal of pleasure knowing I get up people's noses to some degree.
I'm not really a management-type person. It doesn't suit my personality to be bossing people around.
Yet we act as if simple cause and effect is at work. We push to find the one simple reason things have gone wrong. We look for the one action, or the one person, that created this mess. As soon as we find someone to blame, we act as if we've solved the problem.
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