Of all the hazards, fear is the worst.
The companies that I really admire the most are the ones that have a deep visceral understanding of why people use their service, and they figure out ways of making money that are completely consistent with how people are feeling and what they are doing at the time.
In a way, I'm very interested in writing about Maine, because I think Maine represents its own kind of history. It's the oldest state, and it's the whitest state.
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