I've been very lucky, from the beginning. I've found that as long as you're fundamentally good - as long as you're not being bad to people - people give you a lot of room to be yourself, because being yourself is being honest. And that's what people want to see.
Most small business owners are not particularly sophisticated business people. That's not a criticism; they're passionate about cutting hair or cooking food, and that's why they got in the business, not because they have an MBA.
One thing I've come to learn about myself is that I have to keep going.
Life is too short to be a boring company.
Once you have something so deeply infused in your culture and your brand, it would be very difficult to reverse that inertia if you wanted to.
Everybody loves a deal on a restaurant or skydiving or laser-hair removal.
I look at being a capitalist businessperson like riding a bike - if I go too slowly, I'll fall over. Or it's kind of like a shark: if I stop swimming, I'll just die.
I think if there's any difference between me and a traditional CEO, it's that I've been unwilling to change myself or shape my personality around what's expected.
Groupon as a company - it's built into the business model - is about surprise. A new deal that surprises you every day. We've carried that over to our brand, in the writing and the marketing that we do, and in the internal corporate culture.
If you have a great business, if you're great at your craft people should be coming in there. It shouldn't be this secret.
I'm going to continue doing my thing and work my butt off to add value for shareholders and as long as they and the board see fit to keep me in this role, I feel enormously privileged to serve.
Most of the time, the things that really change the world exist for something fundamentally selfish and then the world-changing ends up being a side-effect of that.
If I told people that I knew what I was doing, nobody would believe me, so why even try and fake it?
I didn't realize how hard it was to run a small business.
Local commerce, without question, will be one of the fundamental use cases enabled by mobile devices over the next several years.
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