The end result of kindness is that it draws people to you.
If you do things well, do them better. Be daring, be first, be different, be just.
I believe in businesses where you engage in creative thinking, and where you form some of your deepest relationships. If it isn't about the production of the human spirit, we are in big trouble.
If you think you're too small to have an impact, try going to bed with a mosquito.
Nobody talks of entrepreneurship as survival, but that's exactly what it is and what nurtures creative thinking.
But if you can create an honorable livelihood, where you take your skills and use them and you earn a living from it, it gives you a sense of freedom and allows you to balance your life the way you want.
Consumers have not been told effectively enough that they have huge power and that purchasing and shopping involve a moral choice.
Look at the Quakers - they were excellent business people that never lied, never stole; they cared for their employees and the community which gave them the wealth. They never took more money out than they put back in.
The Body Shop Foundation is run by our staff and supports social activism and environmental activism. We don't tend to support big agencies.
Over the past decade... while many businesses have pursued what I call 'business as usual,' I have been part of a different, smaller business movement, one that tried to put idealism back on the agenda.
I am still looking for the modern equivalent of those Quakers who ran successful businesses, made money because they offered honest products and treated their people decently... This business creed, sadly, seems long forgotten.
I want to work for a company that contributes to and is part of the community. I want something not just to invest in. I want something to believe in.
There is no scientific answer for success. You can't define it. You've simply got to live it and do it.
If I can't do something for the public good, what the hell am I doing?
If I had learned more about business ahead of time, I would have been shaped into believing that it was only about finances and quality management.
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