One of my favorite artists is Tom Waits, whom most people think of as a wonderful singer-songwriter and a great poet. I certainly think of him that way, but I also know him as a terrific actor. You know, that persona that he puts on when he's doing his music comes from being an actor, figuring out a persona.
Because I didn't have much money, I bought a small shop that fit my budget. The previous six owners had closed their business in three years. The store had no people traffic and, because of that, I was able to focus on figuring out how to provide a better service to each and every one of the customers that did come through.